Contact Us

Questions about a length, an order, or whether a piece will suit you — write to us. We answer every message ourselves.

Reach us

• Email: vachansutra@gmail.com
• WhatsApp: [ADD WHATSAPP NUMBER]
• Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST
• Response time: Within one business day, usually much sooner

Before you write

A lot of questions are already answered here:

• Size & Length Guide — which length to order
• Shipping Policy — delivery times, COD, tracking
• Returns & Exchanges — exchanges, refunds, cancellations
• Jewellery Care Guide — keeping the finish looking new
• FAQ — everything else

Business details

Vachansutra
21/31, Mall Ville, Lucknow Road, 1st Floor
Delhi – 110054, India
GSTIN: [ADD GSTIN]

Grievance Officer

In accordance with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000:

Name: [ADD NAME]
Email: vachansutra@gmail.com
Address: 21/31, Mall Ville, Lucknow Road, 1st Floor, Delhi – 110054
Complaints are acknowledged within 48 hours and resolved within one month of receipt.