Is this real gold?
No. Our pieces are gold-plated, and we say so on every product page. Real gold at these prices isn't possible, and any brand telling you otherwise is not being straight with you.
Are the stones real diamonds?
No. Where a piece has a solitaire look, it's cubic zirconia, and it's labelled as cubic zirconia.
Will it turn my skin green?
Usually not. Discolouration happens when plating wears through to the base metal underneath and that metal reacts with sweat or skin chemistry — it's a sign of wear, not of a faulty piece. Following the Care Guide delays it considerably. If it happens on a piece that's only weeks old, tell us and we'll sort it out.
How long will the plating last?
With normal daily wear and the habits in our Care Guide, expect the finish to hold well for around 6 months, and often considerably longer. Perfume, sweat, water and storing pieces loose in a drawer are what shorten it. Putting the mangalsutra on last and wiping it down after wearing makes more difference than anything else.
What length should I order?
See the Size & Length Guide — it takes about a minute to work out. If you're still unsure, message us and we'll help.
Do you offer cash on delivery?
Yes, on orders up to ₹5,000, at no extra charge. Availability depends on your pincode and is confirmed at checkout.
How much is shipping?
Nothing. Shipping is free on every order, with no minimum.
How long will delivery take?
Orders are dispatched within 2 business days. After that, 3–5 business days to metro cities and 5–7 to the rest of India. Full details on the Shipping Policy page.
Can I return it if I don't like it?
You can exchange it or take store credit within 7 days of delivery, unworn and in its original packaging — and we pay the shipping both ways. Full refunds apply if the piece arrived damaged, faulty or wrong. See Returns & Exchanges.
Can I cancel my order?
Yes, free of charge any time before it's dispatched. Just email us with your order number.
Do you ship outside India?
Not at the moment.
Is it safe to wear every day?
That's what it's designed for. Take it off for showers, swimming and sleep, and put it on after perfume and moisturiser — that's most of the job.
How do I reach a human?
Email vachansutra@gmail.com, Monday to Saturday, 10:00 AM – 6:00 PM IST. We reply within a business day. More ways on the Contact page.